Service maintenance

Our company pays special attention to technical support of the customers, which is proved by the fact that TOR-Engineering has its own service department.

Lead professionals of our service center provide technical support for any equipment supplied by us during the whole service period. Our service engineers perform maintenance, repair and commissioning of any metal-working machines.

We offer several types of service contracts covering the need for different variants of service – from one time visits to do minor repair to full 1-year term service – contract for All-inclusive service support.

In order to upgrade their skills all service engineers of TOR Engineering receive compulsory practical training not less than once a year on machine production factories in Germany. Intensive courses in service and repair of machines and availability of special tools for service engineers together with responsible approach assure high efficiency of each service department professional.

You can always reach us via our multichannel line +7 (831) 296-08-35 and receive a technical advice if any questions arose during operation of a machine.

You can also send you question via fax +7 (831) 296-08-37, having filled in a notification of the equipment failure beforehand, or via e-mail info@tor-group.ru